Privacy Policy

This privacy policy explains how Captured by Cheryl Photography collects, uses and protects your personal data.

1. What information is collected?

1.1

We collect a range of information before, during and after you book with Captured by Cheryl Photography or use any of our services. This may include:

Names, addresses and contact details of the person(s) placing an order
Names, addresses and contact details of the person(s) using our services
Names and, in some cases, the age and gender of participants in a photoshoot
Notes taken during a photoshoot or service to help us remember details of your session and conversations

1.2

If you contact us via email or social media, messages may be stored within our email system or social media accounts. These messages are retained only as long as necessary to allow us to provide our services and customer support.

2. Who is collecting the data?

2.1

All data is collected by Captured by Cheryl Photography. Data is stored securely using password-protected data management systems.

3. How is the data collected?

3.1

Most data is collected directly from you when you:

Complete an online form
Contact us by email, telephone or social media
Speak to us in person

3.2

In some cases, data may be provided by a third party, such as when a gift voucher is purchased for you. In these cases, only the necessary details are provided to allow us to fulfil the service.

4. Why is the data collected?

4.1

The majority of data is collected to allow us to provide the services you have booked.

4.2

Some data is used to improve customer service and ensure a smooth experience.

4.3

Certain information is collected and stored to meet legal and accounting requirements.

5. How is your data used?

5.1

Your data is used to deliver photography services and products you have requested.

5.2

Contact details such as email addresses may be used to send information about offers, promotions or newsletters from Captured by Cheryl Photography. You can unsubscribe at any time.

5.3

Data may be analysed internally for business planning and forecasting purposes.

6. Who will your data be shared with?

6.1

We take your privacy seriously and do not sell your data to third parties.

In some cases, data may be shared with trusted third parties solely to allow us to provide our services. These include:

Delivery and postal services – to send products or documentation
(shared data may include name, address and contact details)
Professional print labs – when products are delivered directly to you
(shared data may include name, address and contact details)
Legal or regulatory authorities – if required by law or court order

7. How does this affect you?

7.1

Your data is collected, stored and processed in a way that should have no negative impact on you as an individual.

8. How long is your data stored?

8.1

Most data is stored indefinitely to allow us to provide a consistent service if you return in the future.

8.2

Some data must be stored for a legally required minimum period, such as sales and payment records.

9. Access to your data

9.1

If you have any questions about the data we hold about you, please contact us and we will be happy to help.

9.2

You may request a copy of the data we hold about you. Requests will be handled in accordance with guidance from the Information Commissioner’s Office (ICO).

10. Further information

10.1

If you require clarification on how your data is collected, stored or processed, please contact us directly.

10.2

For more information about data protection regulations, you can visit the Information Commissioner’s Office website:
https://ico.org.uk

11. Our details

Captured by Cheryl Photography is owned and operated by Cheryl Tullett.

Contact email:
capturedbycheryl@icloud.com